Your questions.
Our answers.
The essentials about submitting entries and participating.
Does it cost anything?
Participation is free for residents: report problems, publish ideas, discuss, support and follow. Paid plans cover additional organisation within municipal administration.
Do I need an app or a password?
You do not need an app. You can submit directly in the browser. Confirm your email address to publish. To support, follow or discuss, sign in via email link or with your optional password. You can set a password under “My account”. “Stay signed in” keeps your account signed in on this device for 30 days.
When does my entry become public?
Without email confirmation, your entry remains private. The category, time and location then become visible. The title, description and photo become public after 24 hours on working days. You and the responsible municipality can see these details earlier. Moderators can hide content.
What if my municipality does not participate yet?
You can still submit something and forward the public link to the municipality yourself. If the operator has enabled direct email sending, you can explicitly request this too. Forwarding does not guarantee processing.
What is the difference between a problem and an idea?
A problem describes an existing issue at a location. An idea is a suggestion for improvement with its own discussion and review process. It needs a municipality, but not necessarily a map point.
What is the difference between supporting and following?
Support expresses agreement and can be withdrawn. Following informs you about important official updates without expressing agreement. High support counts do not create an entitlement to implementation.
Who can officially reply for the municipality?
Only authorised members of the responsible verified municipality. These responses are clearly marked. Platform moderators can review content, but their role alone does not authorise a municipal commitment.
Why can’t I see my discussion contribution yet?
Residents' contributions are reviewed before publication. If a discussion is paused after a defined period, contributions remain readable; new resident contributions are unavailable until reopening. Supporting and following remain available.
What does the location search find?
Search finds municipalities in Austria and Germany from the official municipality directory (2026 boundaries). It is not a general address search. Choose a specific location by moving the map and placing the marker.
Does Region360 also work outside Austria?
Expansion is planned for Germany, Austria, Switzerland and Czechia. Automatic municipality assignment works where verified municipal boundaries have been imported.
Is Region360 suitable for emergencies?
No. In immediate danger, use the appropriate emergency number. Region360 does not guarantee immediate handling.
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